Privacy Statement

We regularly update this notice. This privacy statement was last updated on 23rd May 2018. For more information on our Privacy Policy and data storage please send data requests to:

Love Music Hate Racism
PO Box 72710
London
SW19 9GX
United Kingdom

[email protected]

0208 971 7426

Collecting Your Information

This privacy statement tells you what will happen to any personal information collected by Love Music Hate Racism. This applies to information we collect from:

  • Forms on our website
  • E-mail
  • Our subscribe button
  • Order information
  • Personal Contact
  • Cross-organisation referral

What We Do With Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, health and safety or reporting requirements.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those who have a need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We may take secure backups of this data and store these on a server in the EU. The data provided will only be kept for as long as is necessary to carry out the functions it is needed for then it will be destroyed securely.

Please see specific data processing and storage details below:

 

Store Users: We will use your information to enable us to carry out a contractual duty of fulfilling your order. Your contact information will be transferred to Printify, who may in turn transfer your data to a sub-processor for the purposes of fulfilling your order. This information will not be used for any other purposes other than fulfilling your order. Your transaction details are stored by our payment processor Stripe. We are unable to see any sensitive information supplied by you for the purposes of payment.

Stripe – Privacy Policy
Printify – Privacy Policy

Newsletters: All volunteers and supporters who have given us permission will receive a regular newsletter with updates about Love Music Hate Racism. This newsletter will be sent via Mailchimp and if you wish to unsubscribe from these updates, please use the unsubscribe button at the end of the e-mail newsletter.

Access To Your Information

You have the right to request a copy of all the information that we hold about you. If you would like a copy of some or all of your personal information please contact Love Music Hate Racism at:

Love Music Hate Racism
PO Box 72710
London
SW19 9GX
United Kingdom

[email protected]

0208 971 7426

You can ask us to change anything that is wrong, and you can ask us to delete some or all of your information at any time (although this may prevent us from providing our services to you) as long as this is not something that we are required to hold by law.

Listening and responding to feedback from our supporters and members is very important to us.

You can make a complaint or raise a concern about how we process your personal information by contacting <email here>

We will acknowledge a complaint about any aspect of our data protection policy within 5 working days and aim to resolve complaints within 10 working days of receiving it. If you are not happy with how we have handled your complaint, you can contact the Information Commissioner’s Office (which is responsible for upholding information rights in the UK) or the Fundraising Regulator (which is responsible for overseeing fundraising activities carried out by charities and similar organisations in the UK). Alternatively, you may choose to contact these bodies directly, regardless of whether you have raised the complaint with us first.

Data Protection Policy Statement

Love Music Hate Racism regards the lawful and correct treatment of personal information as very important to successful operations and to maintaining the confidence of those with whom we deal. We will always do our utmost to ensure that our organisation treats personal information lawfully and correctly. To this end we fully endorse and adhere to the Principles of Data Protection as in the Data Protection Act that will come in to full force on 25th May 2018.